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Help Center

Quick answers about inviting your partner, voting, shortlists, and Pro.

Help Center

How this page works

Help card guidance

Getting Started

QHow do I invite my partner?
Go to Settings > Partner & Household. Click 'Invite Partner' and send them the unique invite link. They'll create an account and automatically join your household. You'll see each other's votes in real-time!
QWhat do the vote colors mean?
Pink/Purple hearts = Love it! | Yellow stars = Maybe/Consider | Gray X = Not for me | Hearts show how much you like a name. Your partner sees your votes, and BabyTime shows you names you both loved in the 'Shared Loves' section.
QHow many names should I shortlist?
Start with 10-20 favorites, then narrow down to 3-5 finalists. BabyTime will help you compare them side-by-side. Most couples choose their final name from a shortlist of 3-5 names in their last trimester.
QCan I use BabyTime without a partner?
Absolutely! BabyTime works great for single parents. You'll still get personalized recommendations, can build your shortlist, and access all Pro features. The partner features simply won't be available.
QHow do I change the app language?
Go to Settings > Language & Culture. Choose from 20+ languages. This affects name meanings, origins, and cultural context. Your partner can use a different language - each account has independent settings.

Discovery & Voting

QHow does the swipe interface work?
Swipe right (or tap the heart) for names you love. Swipe left (or tap the X) for names you're not interested in. Tap the name card itself to see full details, origins, and meanings before voting.
QWhat are "Shared Loves"?
Names that BOTH you and your partner voted 'Love'! These appear in a special section and are your strongest candidates. BabyTime makes it easy to find names you both genuinely like.
QCan I undo a vote?
Yes! Go to your History (in the menu) and you'll see all your votes. Tap any name to change your vote or remove it entirely. Your partner will see the updated vote in real-time.
QHow does BabyTime recommend names?
BabyTime learns from your votes! It looks at origins, sounds, syllables, and name characteristics you like. The more you vote, the better your recommendations get. We also consider cultural preferences and your due date.
QWhat is "Tournament Mode"?
A fun way to narrow down your shortlist! BabyTime pits names against each other in head-to-head matchups. Choose your favorite each round. After several rounds, you'll have a clear winner based on your preferences.

Partner Features

QCan we see each other's votes in real-time?
Yes! When you vote on a name, your partner sees it immediately. You can also see when they're online and actively browsing. This creates a fun, collaborative experience even when you're apart.
QWhat if we disagree on a name?
BabyTime shows 'Disagreements' - names one of you loved but the other didn't. Use these for discussion! Many couples discover their partner's perspective changes their mind. The app also suggests 'bridge names' with similar qualities you both might like.
QCan my partner have different filters than me?
Yes! Each person's Discovery feed can have different filters. You might filter by origin, they might filter by popularity. Your votes and shortlist are shared, but your browsing experience is personalized.
QHow do we make the final decision together?
Use the Finalist Comparison tool! Add 3-5 names from your Shared Loves. See them side-by-side with meanings, sounds, and your notes. BabyTime shows voting history and can facilitate a final vote or conversation.
QWhat if my partner isn't as engaged?
BabyTime sends gentle reminders to inactive partners (if they opt in). You can also share specific names via text/email with 'Hey, what do you think about this one?' Most partners become more engaged in the third trimester!

Pro Plans

QWhat does the Pro plan include (name discovery)?
Pro ($11.99/mo) unlocks everything for finding the perfect name: unlimited swipes, shortlist up to 50 names (free: 15 max), AI Name Coach (50 queries/mo), surname compatibility checker, Tournament Mode, sibling harmony analysis, ceremony + PDF export, and 2 partners + 5 viewers. Free Discovery includes 50 swipes/day with up to 55 total discovery votes. Lifetime ($179.99 one-time) adds unlimited AI Coach, unlimited shortlist, name story video, birth announcements, private community, and VIP support.
QCan I try Pro before buying?
Yes! New users get a 7-day Pro trial. You'll see a banner when your trial starts. Explore all features risk-free. Cancel anytime during the trial and you won't be charged.
QWhat is the AI Name Coach?
Your personal naming consultant! Ask questions like 'What names go with Oliver as a sibling?' or 'Show me strong, classic boys names.' The coach learns your style and gives tailored suggestions with explanations. Pro includes 50 queries/month; Lifetime includes unlimited queries.
QDo both partners need Pro?
No! Pro is per household. If you upgrade, your partner gets all Pro features too. One subscription covers 2 partners + 5 viewers for your naming journey.
QWhat happens if I cancel Pro?
You keep access until your billing period ends. After that, you'll return to the free Discovery plan. Your shortlist, votes, and data stay safe — you just can't add more than 15 shortlist names or use Pro features.
QWhat does the Pro plan include (baby tracking)?
Pro ($11.99/mo) unlocks post-birth tracking features: growth charts & percentiles, milestone tracking, AI feed predictor, sleep coach, doctor visit prep generator, calm anomaly summaries, caregiver handoff notes, milk reconciliation, and priority support.

Technical & Account

QIs my data private?
Yes! Your votes, shortlist, and conversations are private to your household. We never sell your data. Read our Privacy Policy for full details. You can export or delete your data anytime in Settings.
QCan I use BabyTime offline?
Limited offline support. Previously loaded names remain visible, but you'll need internet to vote, sync with your partner, or load new names. We're working on full offline mode!
QHow do I delete my account?
Go to Settings > Privacy & Data > Delete Account. This is permanent and removes all your votes, shortlist, and household data. If you have a partner, they'll be notified and can continue with a new household.
QDoes BabyTime work on tablets?
Yes! BabyTime works on phones, tablets, and desktop browsers. Your data syncs across all devices. Use the swipe interface on your phone, then view detailed comparisons on your tablet or computer.
QHow do I report a bug or suggest a feature?
Tap Settings > Help & Feedback > Send Feedback. We read every message! You can also email us at support@babytime.app. For urgent issues, use the 'Report Bug' option for priority support.

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